Complaint / review text:
I received several baby items purchased at Target and did not receive gift receipts. I had previously heard about Target's return policy so I called the local McKinney, TX location in advance. The items are new/unused, in original packaging, and I cannot help that the friends/family that purchased these items for me did not keep the receipt. My local store said there was nothing they could do for their policy is not to accept anything over $20 without a receipt. I questioned why this specific part of their policy was not on their website, and they said they did not know what the policy said online but urged me to call their Guest Relations Dept. For an override code that would allow me to return all items. NOT SO!
Target's policy states you must have a receipt to return an item or there is the exception that allows you to return items totaling no more than $20, only 2 times per year, per drivers' license. The supervisor I spoke with said that I could call the friends that purchased the gifts and ask them for a receipt. I will rethink ever making a purchase at Target again.