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Complaint / review / scam report
I cancelled my account online, but was charged $15.99 t...

Complaint / review text:
I cancelled my account online, but was charged $15.99 the next month. I called the customer service and they said I had to cancel online, but I had no account to sign into. I was transferred to customer service because I wanted a refund, and I was told I had to call in for a refund, but that the $15.99 was a valid charge.

I informed them that I was going to file a complaint to consumer affairs, and the attorney general in Tennessee. The representative talked to his manager, and they refunded me the fee.

Contact information:
Author: Contact with Author

Offender: Stamps.com

Country: USA   State: California   City: El Segundo   Zip: 90245
Address: 1990 E. Grand Ave
Site: www.stamps.com

Category: Shops, Products, Services


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