Complaint / review text:
$2,500 Miralux Cal King mattress with 20 year warrenty Started sagging on both sides within 6 months. Complained to sit & sleep.
They sent out someone to measure depth of sag, two different times, but it was always just a half inch within their acceptable range. Got so bad we moved it to a spare room and bought a memory foam mattress at Costco! Great mattress! When we purchased the Miralux, we were told that if it sagged 1inch, they would replace it.
When they came out to measure, the 1 inch story changed to 2 inches!
It seems odd that their commercials say you need to replace your mattress after 8 years, but they sell 20 year warranties???