Complaint / review / scam report
HeleneBridal.com
I chose a dress online by picture posted on website. T...

Complaint / review text:
I chose a dress online by picture posted on website. The picture showed a dress as a pretty sage green, but the dress came in a lime green. When I complained, they asked if I looked at the color wheel and I said no and that I chose it from the website picture posted. They said that I could not return because of the picture. I told them that it was a fraud to post pictures of various shades of colors, yet only send dress in the color from their color wheel.

The dress cost over $200. As I waited to receive this dress and did not want to dress like a clown, they refused to refund my money. I now own a dress that I will never wear. I had to purchase other dresses and paid shipping with them and as "rush" to get a dress replacement.

Contact information:
Author: Contact with Author

Offender: HeleneBridal.com

Country: USA
Site: www.helenebridal.com

Category: Shops, Products, Services

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