Complaint / review text:
I ordered a bouquet the other day from "From You Flowers" for my aunt. First, the bouquet could not be sent on the same day, like advertised.
Second, when it arrived, it looked NOTHING like what I ordered. The vase was different, the flowers were different, the whole arrangement looked cheap. I could by the vase and flowers for $20 or less at a grocery store instead of the $35 that I paid. I sent them pictures of what was delivered vs what was ordered.
The first customer service agent agreed to send a replacement, but then I was told they would only give me a 30% discount instead of replacing the bouquet.
So mad! Will never use them again!