Complaint / review text:
I purchased a Vtech computer for $34.99, under a promotion, "buy 2 get, a 3rd item free". The 3rd item needed to be of equal, or lesser value. I chose a Vtech walker for $34.99. The walker was successfully added to my cart! Great! But to my dissatisfaction after I submitted my order, and my card was charged, they sent a message saying that the walker was not available. This is unacceptable. I feel Toys R Us took advantage of me, and they did not deliver their promise. This is a very shady way of doing business. Have I known that the walker was not available, I wouldn't buy the computers. Why wait until my order was submitted? Why tell me after my credit card was charged? I would like to be contacted, and get compensation for this horrible experience. I am very disappointed.