Complaint / review / scam report
I shopped at Shoprite today, 2/12/12, around 3 pm. I ch...

Complaint / review text:
I shopped at Shoprite today, 2/12/12, around 3 pm. I checked out using my Shoprite Plus club card for the sales savings. I had a couple items that I wanted to ring up separate and use my savings card. The cashier was rude and said I couldn't use the card more than once in a day. I asked to speak with a manager and was told she was in a meeting. She brought over another cashier who said I couldn't use the card again to get the sales. I got angry and demanded to see a manager. Quickly one appeared and said she was a manager, Victoria. She said that the store is independently owned and it is their policy. I checked the terms of agreement on the Shoprite Plus savings card and nowhere did it say that or was there any policy posted in the store for customers to see. I was treated rudely and with disrespect as well as felt humiliated in front of other customers. I would like to see some kind of action so future customers do not get treated in this manner again.

Contact information:
Author: Contact with Author

Offender: Shoprite

Country: USA

Category: Shops, Products, Services


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