Complaint / review text:
I placed a special order for faux wood blinds. I stated under no circumstances could the valance stick out, it must be flush with the window.
I went through many various options with two different sales representatives. I was led to believe the blinds I chose would be flush within the window. Upon installation this wasn't the case. Now, the two sales representatives I worked with are accusing me of lying, are making up lies about me, and are refusing to fix the problem.
Even the installer said when he came out to put them up, that Home Depot had fired the measuring company for taking inaccurate measurements, and they hadn't measured my window correctly. Home Depot is not even taking this into consideration.
I want new blinds, that I paid for, that fit my window flush.