Complaint / review / scam report
Hunter Fans
I have a model 21871 fan mounted in a very high ceiling...

Complaint / review text:
I have a model 21871 fan mounted in a very high ceiling, thus the need for a wireless remote. This unit is in a vacation property, so there's very light use of this fan. The first receiver failed after 2 1/2 - 3 years of use (2010). Hunter replaced that receiver without cost. It was a different unit, so I had to wait for them to send me a new remote, again without cost.

Today, I called them and explained that on our last trip in March 2012, the fan worked for a week and the night before we left, it stopped responding to the remote. Long story short, it was another bad receiver. Only this time, they said $58.99 plus tax. I said, "I thought Hunter had a lifetime warranty?" Sure enough, but only on the motors.

I am not going to spend $65 every two years for something that is obviously a problem on Hunter's part (Search the web and look at how many receiver failures there are for Hunter fans). I have 5 other Hunter fans, and all are great. One of these is also a wireless (a different model) and has been fine for the last ~2 years, but I'm crossing my fingers.

Contact information:
Author: Contact with Author

Offender: Hunter Fans

Country: USA

Category: Shops, Products, Services


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