Complaint / review text:
Stay away from this company. STay, stay away from From You Flowers.
Their service is very poor: They just can't deliever and they won't tell you they can't deliever!
From You Flowers claims that it was rated "Best overall quality and price" by CNBC 2010, but don't be misled by that claim like I was. I ordered an flower arrangement to be delivered on my brother-in-law's birthday. They never mentioned there would be any problem with delievering it on his birthday, which happened to be Friday. The birthday came but no flower arrangement from From You Flowers arrived.
I called the company the next day, after his birthday, which was then Saturday. They were very apologetic on the phone, promising again that the arrangement would be delivered, though one day late, on that day. Another day had gone by, but the flowers did not come. I waited Sunday, and the flowers did not come.
On Monday morning, I called From You Flowers to find out what was going on. Once again, they said they were very sorry, and if I wish, they could have the flowers delievered today! I waited until 6 pm and no flowers came still. I called From You Flowers again, and NOW they tell me that they can't find a florist who can fill this order.
They are telling me that now after 4 days! They totally destroyed and runined what's supposed to be the happiest day of year for someone. Not only that, they did not show common courtesy to call me to iinform me what's going on. I called 4 times.
For the first three calls, they promised me that the flower arrangement would be delivered. On the last call I made, they are telling me they can't fill in the order.
This is such poor business tactics. I recommend "Stay away from From You Flowers" because they will promise for something they just can't deliver.