Complaint / review / scam report
Ooshirts
OoShirts.com

Complaint / review text:
I placed an order for a charity event to raise money for military veterans. I received an email the next day saying my artwork did not have a high enough dpi. The order was then placed on hold. I corrected the issue and sent the new artwork the next day. I also spoke to a representative on the phone. They confirmed receipt of the artwork and said everything was good to go.

I spoke to a representative three days before the event. I was told the order was still on hold. I was told the computer put the order back on hold. It is more likely, someone forgot to remove the hold. They said they made a mistake and would advised their IT people. Most likely, they don't have IT people. I was told they could ship the shirts to me in two weeks or give me a refund.

If they cared about customer service in light of their mistake, they could have printed the shirts the next day and overnighted them. I was told there was no manager to speak to, instead I was referred to the website www.ooshirts.com/misprints. It's funny how I don't see that on their homepage. The quality of their non service and customer service after was horrible. Stay away from this company

Contact information:
Author: Contact with Author

Offender: Ooshirts

   State: Arizona   City: Tempe
Address: 64 Shattuck Square #285
Phone: 8666608667, 5109844679

Category: Shops, Products, Services

comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.