Complaint / review text:
I made a purchase in january at the best buy in lancaster ohio. During the transaction the clerk told me that i would receive a free copy of sports illustrated.
Several weeks later i received a copy of sports illustrated in the mail. A couple of weeks later i received another sports illustrated in the mail. I did not question it simply because, i never subscibed to it nor did best buy charge me for it. Here it is two months later and i check my bank account and see that sports illustrated has debited my account.
I wrote to best buy customer service and they reccomended that i contact the store. I returned to the store only to be insulted and sent off by the manager telling me i would have to take it up with someone else. I did some checking online and found that many people also had the same complaint, in fact i see where there is a class action lawsuit being filed in california for this very same thing against best buy. It has cost me $25.
Not a lot of money but enough to aggrivate me by being taken in by such an underhanded dealing. I doubt if i have any recorse here but i would like this practice to be exposed and wonder just how many other consumers have been taken in. I would be more than glad to speak to anyone about this and perhaps go into more detail.
I intend to send this letter or complaint out to anyone who wants to listen and hopefully jump in and expose this type of dealings. Thank you for your time... Bill