Complaint / review text:
I am an art teacher and shop at Hobby Lobby in San Antonio Texas — mainly at the Bitters Store, each time shop there I swear I will never go back, and after today, I will keep my promise to myself. Hobby Lobby offers zero customer service, you cannot find anyone to assist you — if holiday season I would understand but even when the store is deserted — WHICH IS MOST OF THE TIME — DUH DUH — WONDER WHY — customer service is absent.
When returning merchandise, customers are treated like criminals. The cashiers are rude and not customer friendly at all. I will never go back. And i plan to tell everone I know and everyone who will listen!
Further, the clerks know nothing about the merchandise they are selling. Back to Michaels!!!