Complaint / review text:
On 7/23 I purchased several items at Big Lots. Checking my receipt at home I noticed the first item was not familiar as a purchase. The following week I took my receipt back to the store and mentioned it as I was checking out. The girl at the register took the receipt to a gentleman that I asssumed was manager of the store. I explained my problem to him and he said he would check on it. He came back a few minutes later and said it was a Mr. Clean mop. I told him that I did not purchase it and since it was first item on receipt could it have carried over from customer in front of me. He said no and since it was on my receipt I must have purchased it. I left the store feeling very bad and like crying. I am a very honest person and I don't know how it was on my receipt but I didn't buy it. I love your store but I will never feel the same about it.