Complaint / review text:
Placed payment in box at store on 7/9. Next statement showed payment on 7/10 for $302.56.
Got call 8/8 AT WORK stating I had not made a payment. They claim it was returned by bank on 7/31, yes 3 weeks later. Bank has no returned items on my acct EVER. Christina gave a fake ID # for herself.
When I asked for supervisor she told me would call me right back (gave cell #) 5hrs later, no all. Corporate won't call either. THEY LOST MY CHECK!!! Christina also stated that the payment date is recorded as whatever is on your check not when you pay... I asked her, if a write December 5th 2012 for a payment made today it will show a payment made on Dec 5th and she said yes.
They also keepsending me e-mails for mdse. I have not bought, their answer on this. Well you must have the same e-mail as someone else.