Complaint / review / scam report
Macys
Beware of Macy's credit card

Complaint / review text:
I signed-up for a Macy's credit card because they offered me 40% off of my purchase. I don't usually sign-up for store credit but the discount was too big to resist. The offer turned out to be a lie - an additional 20% reduction off an amount already reduced 20%. Cashier didn't understand my logic, though. She said 20 20 equals 40.

Anyways, I was approved for the credit and made my first and only purchase on 7/21. Yesterday, 8/8, I registered the credit card they sent me on MyStarRewards.com. I registered so I could confirm the additional 20% reduction. While on the webpage, I saw that a statement had already been created and that my payment for the clothes purchased on 7/21 was due 8/21.

Rather than starting my billing cycle on the date of first purchase like all other credit companies, they ended my cycle on the date of purchase. The statement said that I had 30 days in my billing cycle, which means that, according to Macy's, my billing cycle started in June before I had the credit card. Genuis, right?

What makes me mad is that I never received a paper statement in the mail. I, like so many others out there, assumed that my billing cycle would start on 7/21 and end somewhere around 8/21. If I hadn't logged on to website and enrolled in paperless statements, I would've continued to wait until AFTER 8/21 for my statement and would've acrued 24% interest.

Sheisty, very sheisty. Especially to those people out there who aren't technologically inclined and prefer receiving mail rather than paperless statements.

I urge all of you reading this to beware of Macy's credit practices and store credit card in general. I wouldn't be surprised if this sort of practice is illegal and I plan to contact the Federal Trade Commission to file a formal complaint.

Contact information:
Author: Contact with Author

Offender: Macys

   State: North Dakota   City: New England
Address: PO Box 8113
Phone: 18006596229
Site: www.macys.com

Category: Shops, Products, Services

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