Complaint / review text:
I have been a member of Costco for 2 years. I have been recently laid-off and have not had the money to renew my membership.
I have 5 cash cards that I purchased from Costco while still under membership, which I used when I would get gas. I explained to the cashier what my situation was, but she would not let me use the balance of my cards for groceries (very snotty - said I would have to renew my membership - no exceptions made). I would love to renew my membership, but I'm out of work! It was very embarassing to leave all of my groceries on the counter.
I can understand that they want to sell memberships, but if I've paid for these cards, I should be able to use them.
I don't know what to do.