Complaint / review text:
My website hosting with Vistaprint has been horrible and an absolute nightmare from day one. Vistaprint posted my home address, yes my home address, on my mobile website and told me they would try to take it down within 48 hours. It was there for two weeks! What an extreme breach of privacy and safety! It didn't come down until I finally continued calling and found a customer service rep who knew what she was doing and erased it immediately! This is not an isolated incident because I saw someone else complaining about this on their site.
Once I made up my mind to drop this worthless hostess service, I was charged $20 to get my domain name back. What?! I should have been charging them for the wasted time it took to build on their horrible hosting site! My new website was professionally built and ready to be uploaded but after I paid the ransom fee, they informed me that I had to wait 24 hours for them to release it! What?! That 24 hours turned into over 48 hours because they sent the email to the wrong email address! I specifically had a discussion about where to send the email during the release conversation. After I called to find out why it had not been released, Vistaprint had the nerve to ask me if I could ask the owner of the email address to forward the email! Seriously!
Vistaprint needs to stick to printing with their con prices and extortious shipping costs. If I didn't still have Groupons to use, Vistaprint would not be a part of my vocabulary ever again.in fact, it would be considered a swear word. Even the Groupons are worthless because they can't be used for promotions. They can't be used to pay for website services. They can't be used to pay to change my domain name. Vistaprint has stalled my business and interrupted my life tremendously. I do not recommend them at all!