Complaint / review / scam report
Groupon customer service is terrible

Complaint / review text:
If you have a problem getting the product or service you paid for, you are out of luck trying to get a refund. I purchased an auto detail package.

Could not reach the seller. After two weeks I contact Groupon "support". They said they would "pursue on my behalf". Two weeks later, still no response.

I contacted Groupon again asking for a refund. They may have just as well laughed in my face. Once again they said they will "pursue on my behalf". They would give no indication of how or when I could get a refund.

So much for dealing with Groupon.

Please be aware that, if you have a problem with the seller, it's only the beginning of your problems. Groupon will stonewall you.

Contact information:
Author: Contact with Author

Offender: Groupon

   State: Arizona   City: Phoenix
Address: 600 W Chicago Ave, Suite 620

Category: Shops, Products, Services


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