Complaint / review text:
Stay away from comcast. They just scored at the bottom of national surveys of cable/satellite companies and with good reason!
They cut off my service before it was scheduled. Then they wouldn't transfer my service to my new address because the tenant owed a bill there! Wtf, that has to do with me? I'm an exsisiting!!!
And one that pays his bills BEFORE the due date! They told me "it's not you, it's the address". What morons! Like my "address" is going to write them a check!
Then they come to install my service and one jack didn't work. Called them and told them the tech didn't complete the job. They said, sorry, we'll have a tech there in 3 weeks!!! Can you believe that... They mess up and want to make me wait for 3 weeks!
Told them to cancel my service... Guess what, tech was there the NEXT DAY! Also, the charge $1.99 for any "changes" to service. So I wanted to upgrade to a higher package. Boom... Rep happy to do it.
Get a bill for the change fee. Called and told cust rep that I was advised of this fee... Basically told me sorry and told bad - couldn't waive it! Talk about horrible service. So I cancelled my Internet... Got dsl with at&t (no problems and great service).
And switched to Satellite. I refuse to give my hard earned money to a company that doesn't appreciate my business!