Complaint / review / scam report
Groupon
Terrible Customer Service

Complaint / review text:
I recently purchased a coupon for a local restaurant. Shortly thereafter the restaurant closed and the owner of the restaurant said to get a refund from Groupon.

I emailed Groupon's service with evidence of the closing. They then commenced sending me pre-scripted emails and lied saying that the restaurant was still open and that they were working with the owner. I emailed them repeatedly requesting a refund to my credit card and I was virtually ignored for over a week.

Groupon clearly has no desire to refund me. This was the first time that I purchased something from Groupon and it's going to be the last.

Contact information:
Author: Contact with Author

Offender: Groupon


Address: 600 W Chicago Ave, Suite 620
Site: www.groupon.com

Category: Shops, Products, Services

comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.