Complaint / review text:
I have purchased 3 pair of Liberty sports sunglasses. All of them are polarized. 2 pair are prescription, and I paid retail of $500 each.
Unfortunately my glasses got chewed up a little bit from my puppy. They have light scratches on the lenses and the frame is chewed just enough to be uncomfortable. I sent an email to you and received a short response telling me my glasses weren't covered under warranty. I was very unhappy with the lack of help.
My issue was that when I purchased my sunglasses I was told that the frame was guaranteed for life. And if you don't do repairs at least a little direction in how I can get these glasses fixed would be appreciated.
The same thing happened to my girlfriends maui jim's. For $10 they fixed her glasses and each additional pair cost $1.