Complaint / review text:
I placed an order to have flowers delivered to my mother on Mother's Day. I received a confirmation email that these flowers were delivered. But as it turned out, these flowers were never delivered. This put a damper on Mother's Day for my mother. This is the second time this has happened with 1-800flowers. If you want to send flowers to someone, do not use this service. They are unreliable; but of course, they are reliable in charging you money for the unsent flowers!