Complaint / review / scam report
Family Dolla
We bought a few items at the store in Unadilla, GA. My...

Complaint / review text:
We bought a few items at the store in Unadilla, GA. My husband paid with his debit card and since most of the purchases were mine, he didn't really check the prices. We stopped at two other stores on the way home. Once home, he balanced the checkbook and without thinking tossed the receipt in the trash. Looking at his online bank statement the next day, I told him that no way did we buy $43 worth of items. Of course, we couldn't find the receipt. We went back to the store and explained the situation to a supervisor. We told her which register we were at. She said she would go through all the receipts and asked us to call her in the afternoon.

After calling her, she told us she really needed a timeframe of when we were there. We went through our trash and found the receipt for the store we went to after Family Dollar. We called her again. When we spoke to her the first time, she told us that sometimes the register will charge twice. We returned there today and she told us that her manager said they can't do anything without our receipt. I figure that the manager just doesn't want to be bothered, as the supervisor was really trying to help us. I know it was partly our fault for not checking the receipt but we will not be doing business in that store anymore.

Contact information:
Author: Contact with Author

Offender: Family Dolla

Country: USA
Site: www.familydollar.com

Category: Shops, Products, Services

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