Complaint / review text:
Light would only work when it wanted to. We would hear a crackling sound when it was on. I finally took it apart (turned power off and unscrewed light socket) and found that the wires were charred and brittle. If I didn't notice this defect, it would have caught my daughter's bedroom on FIRE. The customer service # doesn't work; I'm in PA and I've read complaints from people in CA that say it doesn't work from there either. I thought 800 #'s worked anywhere!