Complaint / review text:
I ordered an original birthday flower cake from 1-800-flowers for my mother's birthday and had it delivered at her work. That weekend when I came to see her, this flower cake did not even come close to the picture depicted on the website, let alone resemble a cake. I asked how it was delivered and my mother said that the delivery lady just dropped it off, and took the box with her. She didn't even know that it was supposed to resemble a cake until I told her it was supposed to look like one.
I think my mom missed the whole concept of this cake flower since there were no bakery box or candles included. I was very disappointed. I should have just ordered regular pink roses instead... From a different company. I know better next time.