Complaint / review / scam report
Macys
Macy's is not a customer focused company-credit card usage is unscrupulous

Complaint / review text:
I charged several items on my Macy's charge card and paid them off completely; the last payment was 1 day late and they assessed a late fee AND interest. I called them and asked them to adjust it since I paid off the balance 100%.

They declined and I said "cancel my account" as I do not want to do business with a company like this. Well...in the 4 months since I keep getting new bills and they keep adding late fees upon late fees and interest... All the while with no additional purchase...

I hope a Macy's executive reads this and acts... But I know that is unlikely.

Contact information:
Author: Contact with Author

Offender: Macys

   State: Ohio   City: Columbus
Address: PO Box 8113
Phone: 18006596229
Site: www.macys.com

Category: Shops, Products, Services

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