Complaint / review text:
Stood in line for a very long time as our ice cream melted. The checker said something about changing out the till every night at this time. There were a lot of people and the line was backed way up. The checker kept saying come on, come on to herself and finally another checker shows up and opens another register. She said that it's always like this on Friday night and that they usually only have 1 checker at 8:00 because everyone wants to go out on Saturday nights. DON"T CHANGE THE TILL OUT WHEN THERE ARE 20 people in line and have more than 1 damn checker in your store. VERY poor customer service. There are a lot of very mad customers from the RAPID CITY, SOUTH DAKOTA WEST SIDE STORE. Poor management!