Complaint / review text:
They published my website without my permission, when I had not pressed the "Publish" button and was in the process of adding bits and pieces to it. After all it is not a 3 min job! It got published. I called them from a call box as it costs 20p from my mobile to call their Premium no. They kept me holding for over 30 mins without reassuring me that I had not been cut off. The technician said I had held so long as they were waiting to get hold of a "Technician." Pretty rubbish excuse. I asked why my website had been published and he told me it was because I chose my Domain Name first and did not skip that option. I told him that no where on the site did it warn of that fact that if you chose our domain name, then no matter what stage you were with the website, it would get published. He said it was common knowledge. My website address stated "123 Anywhere!"
You cannot see how much money you have in cr with them as I don't find it clear. I got free return labels but then I was charged, can't see my cred. If you look at a product, it goes into your basket and then they email you to nag you about it expiring!!! The crunch line is that my website is so poor in quality. Should rather have gone to Google in May and paid my money. Works out cheaper!!! I am disgusted with Vista. I don't want an attorney to contact me about my complaint if this will incur further charges for me. Thanks.