Complaint / review / scam report
After a very short time of wear, the material at the to...

Complaint / review text:
After a very short time of wear, the material at the top of the sneaker above the laces started separating from the toe guard on my Nike In-Season TR 2s (a place on any shoe that doesn't wear out). I tried to exchange them at the place of purchase, Foot Locker, but was told that it was a defect in the shoe, and I should bring them back to Niketown. Niketown told me they didn't sell them anymore so they would reimburse me for only 37% of the original purchase price (the lowest listed selling price).

When I returned home, my husband found the sneakers on Nike's website at the original purchase price. When I complained to customer service, I was told that without a receipt the sneakers could only be exchanged if there was a manufacturer's defect. Please see my second sentence. The shoe is a piece of garbage, both of Nike's representatives gave me misinformation, and Nike took no responsibility.

Contact information:
Author: Contact with Author

Offender: Nike

Country: USA

Category: Shops, Products, Services


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