Complaint / review text:
My boyfriend and I have been together one year and were really excited, so we decided to purchase each other promise rings. He bought mine through Kay's because Fred Meyers sapphires are so overly priced. I bought a men's wedding band as a promise ring from Fred Meyer Jewelers. I purchased the ring and the care plan for a total of $149.95. It has been two and a half weeks since we ordered our rings. Unlike Kay's, Fred Meyer could not give me a promised date or even an estimate of when it would be in. I went into the same location I purchased the ring and I asked if there was a way they could contact the vendor to see when it would be in the store. The sales associate said she would call in the morning and get back to me. Mind you, this lady did not even take down my information so I knew she was just trying to get me to go away. I called just now because it has been four days and the lady who sold me the ring gets on the phone and says she will call me back when she isn't with a customer and hung up. It is sad to say I am receiving poor customer attention for the sole reason that I did not purchase a $20,000 ring. Would not recommend Fred Meyer Jewelers to anyone.