Complaint / review / scam report
Once Upon A Child
Felt I got RIpped off, Store lacks in Customer service

Complaint / review text:
Took several items to the Fredericksburg, VA store today (November 15,2013) to sell. I explained to the young lady behind the counter that this was my first time ever being in the store, and I wasn't sure of the process.

She said that they would look over my items and decide what they could sell and offer me a price. After about 30 mintues another lady said that they had accepted my items and that would give me $45.00 for 30 pieces. She then preceeded to hand me my bag back that i had brought in and it had several items in it. I signed the receipt and took the check, and when I got out to my car I opened the bag to see that they had taken all of the name brand items out (jordans, osh gosh, carters, chaps, DC etc) and left the no name brands in the bag.

So in adding it up, I was given $1.50 for each item. I immediately called the store (I was in the parking lot as I did not want to cause a scene in the store), and asked if i could come back in and get my items back and give them their check back to void. The sales person got rude and said "no, once we enter your items in our system and you sign the receipt, the transaction is final", so I asked if I could buy the Jordan tennis shoes back and she said "Yes, for $9.00.

I feel I was ripped off, and I will never do business with this company ever again, and I will be sure to warn all my friends and family about doing business at this establishment. I would much rather donate the items, and write the value off on my taxes.

Contact information:
Author: Contact with Author

Offender: Once Upon A Child

   State: Virginia   City: Fredericksburg
Address: 605 Highway 169 N, Suite 400
Phone: 7635208500

Category: Shops, Products, Services


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