Complaint / review text:
My patience with Ulta.com is running on empty. I placed an order on 12/6/13 a few Xmas gifts, when the package arrived on the 13th the box only had the free robe.
Nothing else!!! The order slip said all items were shipped. The order email I got only had 1 tracking number. It never said multiple boxes were being shipped.
This is ridiculous, what kind of company is so careless to ship the gift and not the $80 thing that was purchased?!? And if you call your on hold for HOURS. I hate this store!!! The CEO should be ashamed of this "" of a store.
I'm done with them... I'm sticking to Sephora & target for my beauty needs.