Complaint / review text:
My children and I drove 45 minutes so they could spend their Christmas money at your store. This is vary special for them since we have 3 kids and don't have this experience or money.
After the children built their best and each had a coupon for 10 dollars off of a 30 dollar coupon they each made their transaction. After the first child was done paying my other 2 children went they told us only one coupon per household. It didn't say that at all, it just said one coupon per transaction. We had 3 seperate transactions from 3 seperate children The manager also wouldn't let this happen my other 2 children had to put items back and pay more then expected.
My children were crying and upset but were ripped off 20 dollars and the family's day out was ruined.
I would kindly like to know how we can rectify this? We only drove to the mall just for build a bea