Complaint / review / scam report
Build A Bear Workshop
Children ripped off

Complaint / review text:
My children and I drove 45 minutes so they could spend their Christmas money at your store. This is vary special for them since we have 3 kids and don't have this experience or money.

After the children built their best and each had a coupon for 10 dollars off of a 30 dollar coupon they each made their transaction. After the first child was done paying my other 2 children went they told us only one coupon per household. It didn't say that at all, it just said one coupon per transaction. We had 3 seperate transactions from 3 seperate children The manager also wouldn't let this happen my other 2 children had to put items back and pay more then expected.

My children were crying and upset but were ripped off 20 dollars and the family's day out was ruined.

I would kindly like to know how we can rectify this? We only drove to the mall just for build a bea

Contact information:
Author: Contact with Author

Offender: Build A Bear Workshop

   State: Wisconsin   City: Milwaukee

Category: Shops, Products, Services


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