Complaint / review text:
I used to work at a JoAnn Fabrics store and am amazed at how rude people are. First of all, read the dang coupons!
I can't even begin to tell you how many people I have come across that has tried to use a coupon specifically for a regular priced item on a discounted item! We would love to substitue your coupon over the discounted price but we can not therefore, stop being such a baby about it! I have even had customers rudely and sarcastically ask me what they're supposed to use their coupon on when everything in the store is discounted. Um, no.
I will gladly walk around the store and show you the loads of things that are regularly priced and that you may use your coupon on thank you very much:)
I also have had customers complain that we don't have enough people working in the store to help customers. Well has it ever occured to you that it is not our fault or in our control?
There is only so much pay roll and maybe if we weren't so busy dealing with such rude customers and having to put everything a customer "decided not to get" back in it's place - maybe we'd have time to help. Not to mention the loads of trash and misplaced items found throughout the store from customers...