Complaint / review / scam report
Toys R Us
Toys R Us Worst Customer Service EVER - mychild Walk n Rock Baby Walke

Complaint / review text:
I bought a baby walker back in August from a store about an hour away from where I live. This is my nearest October my baby who was only 7 months old at the time managed to snap one of the toys off and choke on one of the pieces. This was by no means a cheap walker and was one of the more expensive ones and had only been used for about a month. I complained that I wanted a refund and that I thought this product was dangerous and that a seven month old baby should not be able to break toys off which could then become choking hazards. I received an email saying take it back to store. I explained I had no intention of driving for an hour to return it to the store. About 3 weeks later they emailed asking for me to send pictures which I did. I have heard nothing since despite sending several more emails and 2 letters. They're customer service is disgusting and I will never be shopping here again.

Contact information:
Author: Contact with Author

Offender: Toys R Us

Country: USA

Category: Shops, Products, Services


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