Complaint / review text:
Called to cancel membership and the sales rep hung up on us. Called again to cancel, sale rep assured us that our membership was canceled, but the coming month, they continued to charged us on our credit card. We called again and asked for a refund and again for cancellation of our membership. They offered to refund the charge, but they said that they can only cancel our membership after refund is processed. We would need to wait a few days for refund to be processed and call back to cancel membership. We waited a week and no fund and no member cancellation. We are going through our credit card company to dispute the charges and block any future charges. We would not recommend JustFab to anybody.