Complaint / review / scam report
Damadged bath, manager does not respond

Complaint / review text:
I spend thousands at CTM to renovate my bathroom. Bought a large corner bath. It was wrapped in thick plastic. We kept it in the plastic to protect bath, Bath was inserted and plastic was removed. The bath was covered with a thin layer of plastic, but it was full of grout and tile dust. After bath was inserted and fitted, we tiled, leaving the thin layer on. After removing it, we saw a thin hairline crack in bath. Contacted CTM manager and send him photos. He promised to resolve issue. Up until now he does not respond to calls from me or my husband or respond to voice notes left. The bath is suppose to have a 5 year warranty. I have saved a long time, to re do my bathroom, and now service like this!

Contact information:
Author: Contact with Author

Offender: Ctm

Country: South Africa   State: All Country   City: Kimberley

Category: Shops, Products, Services


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