Complaint / review / scam report
Closing my account after such humiliation

Complaint / review text:
Just when I was making my way in the store my shoes beeped, security took my bag let me pass to verify if it was really my shoes that went on. I explained to him they normally do that. He told me I can't get into the store, because he would have to strip search me or I would have to take off my shoes to make my way into the store. I had to argue with him to enter the store until I called a sales assistant, he couldn't help me either, he called the manager, when she came she also suggested I take off my shoes. By that time other customers were looking at me as if I was convicted with. I'm a regular customer in that store and an account holder I never thought that I would one day beg to spend my money in a retail store that I'm loyal to. I logged a complain immediately after leaving the store on the website they haven't responded, even called the store asking for customer complaints number it took me to voice mail, I left a voice note but there's still no answer 4 days later. I'm really disappointed by the service of Foscini group its Extremely Bad

Contact information:
Author: Contact with Author

Offender: Markham

Country: South Africa   State: All Country   City: Pretoria Church Street

Category: Shops, Products, Services


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