Complaint / review text:
I Placed an order for flowers to be delivered to my Mom in Kimberley on the 24 March at 10AM. BY 10.17am I had received confirmation of the order and that it was paid in full at a cost of R449.90.
I explained that it was mu Moms 70th Birthday the next day and I was placing it early so that she would get delivery.
To my utter embarrassment and horror nothing was delivered. I called to wish my mom and ask her why she had not mentioned my gift and her reply was that my call was enough. I then explained that I had sent her flowers and a note.
Who does this to somebody after I explained how important it was that she get these flowers as she is in Kimberley and I am in Cape town an unable to spend it with her.
Netflorist you have taken away from me my moms 70th Birthday. Something I will never get back and I will never, ever endorse or support you again but believe me when I say that Nobody that I know will use your services again.
My order number was 800490215