Complaint / review text:
We authorized our daughter to use our JCPENNY credit card to purchase 2 recliners. The chairs were ordered and we were informed that payments were to begin August, 2008. We have never received a statement from JCPENNY. The last information made available to us was that the account had been turned over to a collection agency. We have attempted to find someone to make payments to.
The current status of our JCPENNY credit card account is known. We are concerned that our credit rating has been adversely effected by this seemingly simple purchase of 2 chairs.