Complaint / review text:
April 22,2014, I listed Jaeger Mohair Art 50 g 50% Mohair 50% Nylon Color: 613 Lot: 8E3 164Yds. The customer received the item and enter feedback as following: "GHASTLY ODOR, smells like DEAD BODY! Never again will I buy from you! SHAME on You!" We have sold over 300 skeins of yarn with absolutely no negative responses with 8 listed same as the one the person received. I contacted eBay and their attitude that the buyer is always right and the seller has no recourse. You can explain to them every detail and they ignore truth so much for your protection. Since the feedback, I have lost sales and interest from buyers ending my relationship with eBay. I feel this was inappropriate in every seller protection but eBay feels otherwise. I feel this was very malice to us and eBay was allowing this person to get away with this kind of remark which of course they themselves knew it and this was rude and low down and dirty. This was very rude and low down and dirty.