Complaint / review text:
I ordered flowers last year for mother's day a week in advance, what a mess. The flowers never arrived as promised. After several calls to 1800flowers the flowers were delivered days later. They gave me a voucher for $20 for the next order.in October, it was my mom and dad's anniversary and I again ordered flowers that never arrived. Again the same story and a voucher. My wife's birthday the flowers DID arrive on time but were dead. They replaced the flowers and 2 vouchers this time. So for mother's day, I ordered flowers on the 5th to be delivered on Saturday the 10th of May. Here we go no delivery on Saturday. I call and was told the order was never transmitted. They we will refund your money and have the flowers sent free of charge on the 12th. No flowers on Monday. I called and the next representative said she will have it done on Tuesday not to worry. Today is Sunday the 18th of May and the flowers still haven't arrived. I will no longer do business with 1800flowers or any associates of theirs.