Complaint / review text:
I ordered flowers on 5/14 for my sister that were to be delivered on 5/19. I called the morning of to make sure the flowers would be delivered. They assured me that she would have them by 7pm on the 19th. I was standing in my sisters driveway when I got the delivery conformation, yet no one had been there to deliver flowers. I called 1800flowers and they told me that they had confirmation that they had been delivered. I informed them I was standing in her driveway when the email came through that they had been delivered and I knew for a fact they weren't there. The lady went ahead and sent the order in to be delivered the next day, which is today 5/20, and still no flowers have been delivered. I have never had such poor service from a company in my entire life. I will NEVER do business with them again.