Complaint / review text:
I am a good and regular customer of take a lot I do my monthly buying for my baby as the delivery is usually very good and the products are of excellent quality, BUT NO MORE!!!
I PLACED AN ORDER ON TUESDAY MORNING with am email response saying delivery will be DONE BY THURSDAY, I normally get it the next day but Thursday day was fine with me. When I contacted take a lot they said the delivery service came to my office and no one was there that was excuse no one which was a they said they arrived at 8:17 am when I have staff here from 5am, the second excuse was that they didn't know the company name this makes no sense cause I order monthly and have no have this problem before, I normally get a call before delivery but did not this time, than I get promised I will get my order by 9am latest Friday and this was not done.
When my order eventually arrives it just gets dropped off at reception and the guy leaves with out me signing for the order or checking it!!! When I check my order the huggies packed is torn the bottles I ordered are incorrect and one of the bottles are scratched badly and the bottles look old!!!
This is UNACCEPTABLE!!!
World class shopping-rubbish