Complaint / review text:
Went in to store in Calgary and they did not have my size in the color of shoe that I wanted. They offered to order online and have a pair shipped to me. Fantastic service - ordered on Tuesday received package on Friday; one problem... Ony ONE shoe in the box. Immediately contacted ALDO via email, was assured other shoe would be shipped within a week. When no tracking information was sent, I called ALDO and was assured they had found a store that could ship me the correct shoe and they would follow-up with me. Now into second week of no response from ALDO. No follow-up phone calls and they don't reply to my emails.