Complaint / review text:
My 80-year old mother purchased 2 Hunter ceiling fans which both have the low profile mounting. As I was mounting the fans, the tapped screw hole which make the fan low profile, are not drilled in. Went back to the store and they open several other Hunter fan boxes and not one had the drill hole. The store told me to contact Hunter before I brought them back. If you use a down rod this is not a problem, but if you have low ceiling this is a big problem. I have contacted Hunter by email June 24 2014. Tomorrow I will call them and let you know what is going on.