Complaint / review text:
I will never use 1-800-FLOWERS again. Ordered flowers to be delivered for a birthday. Was told on website that delivery was from 9 am - 7 pm. Turns out that local florists (who 1-800-FLOWERS goes through) only work half days on Saturdays. Flowers not delivered until Monday (after person's birthday). Refund was issued, however, I didn't want money back. I wanted my mother to receive her flowers on her birthday, not the day after. Unacceptable service and unacceptable website advertising. If you say that a product can be delivered until 7 pm local time, you can't stop delivering at 1 pm. 1-800-FLOWERS will never get my business again.