Complaint / review / scam report
J. C. Penney
I was shopping in the above store, in Loop Shoping cente...

Complaint / review text:
I was shopping in the above store, in Loop Shoping center trying to find a item in the mens ware area, not finding what I wanted I tried to find a clerk to help me with my search. After embarring mysef asking other customers if they could help me I found that they were having the same problem as me. I finally went to the jewelery counter where the only associate could be found she did call for some help, which never did come. My wife finnally found a person putting up merchandise in men clothing, thatnew little or nothing about the products in the Mens dept.

All I lost was time and very irrated and that a new lovely store was ill equipt tto help customers trying t purchse a item or get help. I know Pennys are trying a new concept of cashiers only to check out, but if service dosen't improve they can get rid of the cashiers, foer lack of some thing to do.

Contact information:
Author: Contact with Author

Offender: J. C. Penney

Country: USA
Site: www.jcpenney.com

Category: Shops, Products, Services

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