Complaint / review / scam report
In Oct. Of 2009, I redid my kitchen and UNFORTUNATELY p...

Complaint / review text:
In Oct. Of 2009, I redid my kitchen and UNFORTUNATELY purchased my refrigerator ($2899.00), wall oven (no major issues), microwave (never worked correctly from day one) and dishwasher ($1200.00) at one time and "thought" that going w / Electrolux for all four was the way to go. I had purchased the fridge and dishwasher along w / a 4-yr. Extended warranty for both. I have never in my life dealt with shoddier made appliances and a company that has NO clue how to manufacture ANYTHING but vacuums. The fridge had SIX service calls for a defective ice maker that could NEVER be fixed. It wasn't until our service tech (who by now was like family) called Electrolux directly and got us a refund for the purchase price of a 4 yr. Old fridge.

Last week, the dishwasher decided to leak water out from underneath it. It too had 4 service calls on it and has NEVER done a decent job of cleaning the dishes. Now that the warranty is up, the dishwasher is being replaced w / a Bosch unit that was $400.00 less than the Electrolux and comes w / a BETTER warranty and the backing of a company who knows what the hell they're doing. I CANNOT STRESS IT ENOUGH — STAY THE HELL AWAY FROM ANYTHING ELECTROLUX!!! Even w / extended service plans, they are nothing but stainless steel BOAT ANCHORS!!!

Contact information:
Author: Contact with Author

Offender: Electrolux

Country: USA   State: Illinois   City: Peoria   Zip: 61612

Category: Shops, Products, Services


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